NM
Noluthando M
1 reviews | Active since Aug 2017
13 Feb 2024, 08:36
Frustrated Client
I'm trying to book a rental vehicle since my car is in for repairs and all the staff is *********** because no one can help me.
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Innovation Group's replyOfficial
13 Feb 2024, 08:39Dear Noluthando Matshata, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply13 Feb 2024, 08:39
Official
Dear Noluthando Matshata, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team