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I took a mechanical warranty out with them for 2 years. I just found out it expired without being informed. I have not ever claimed for the 2 years I have been paying. The one time I want to claim they tell me my warranty has expired. When I asked Mpho when it expired she said, July and we are in October... I asked why did they not inform me before the expiring date she said, they don't do any of such ... no call, no emails and no sms ... She said you get your policy the first day and that is it! No other communication will come from them, sorry. They just take your money every month and that is it!!! I am very disgusted with the response I got and will take this further, believe you me... I am not letting this just go. HELL NO