SM
Sello M
1 reviews | Active since Nov 2019
26 May 2020, 11:31
Follow up on my request
Good day I went to Midrand VW today to obtain Current Draw and I was told that I need to book my car in for service and pay an amount of R1200 which doesn't make sense to me because the price of a battery is around R1700
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Replies (2)
Innovation Group's replyOfficial
26 May 2020, 15:52Hi Sello, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply26 May 2020, 15:52
Official
Hi Sello, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
28 May 2020, 17:01Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply28 May 2020, 17:01
Official
Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team