Extremely Poor Service

The worst experience ever, paid my premiums for my car every month, never missed a payment, now when I have to take my car in for service they have it incorrectly captured, and they making it my issue, when I gave them the corrrect details of the car.

I got a call from hyundai saying I must come collect my car as it is holding back the line, I need to make another trip and book a different date for servicing .

this is unacceptable, I am a broker and the service I give to my clients is great, I check up on them to make sure they are still happy and all is still good, not just happy when collecting premiums.

this is really poor from InnovationgroupSA