1 reviews | Active since Apr 2018
Extremely poor service
This has to be one of the worst company I have ever had the misfortune to deal with. If you look on their site they sing there own praises on customer service and attention to detail. What they offer is completely opposite. I have received very poor service. Do not go any where near this company if you want to take our insurance. Also, I would recommend that when taking out insurance or claiming through a 3rd party insurance you make sure this company has nothing to do with it,
Hi Lorraine
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Hi Lorraine
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team