kM
khulani M

1 reviews | Active since Apr 2012

09 Oct 2017, 16:26

Extended Warranty cancelation

An email was sent in August regarding cancelation of the warranty reference GWH-142172. A number of emails have been sent to your administration department and you said it will take 21 days it's now the 9th of October you still don't have an answer for me non of your consultants can help except to put on holder all the time this is unacceptable and would like this to be urgently addressed

0
Replies (1)
Innovation Group
Innovation Group's reply11 Oct 2017, 15:06
Official

Dear Client,

Thank you for allowing us the time to investigate, your complaint.

We apologise for the inconvenience this has caused you and confirm that you have been assisted accordingly.

Kindly note a refund will be processed as previously communicated.

We trust the above meets your satisfaction.

Kind Regards,

Complaints Team