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santosh P
1 reviews | Active since May 2013
27 Mar 2023, 15:10
Extended warrantly cancelled
I took the extended warranty from innovation group and they said they are affailated with BMW and they cancelled my extended warranty.I told them my warranty is expired last year october but now they saying your warranty is cancelled due to warranty expired last year but i did mention whild taking the policy
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Innovation Group's replyOfficial
28 Mar 2023, 08:27Dear Santosh Reddy Pulichinthala, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply28 Mar 2023, 08:27
Official
Dear Santosh Reddy Pulichinthala, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team