1 reviews | Active since Jun 2017
Extended service plan
<p>Why are they still deducting money from my account if they say my service has expired with them..?8months later they tell me that they wont pay for my service....and then they still take money from me...their customer service is not ok they kept me on hold until i decided to hang up...</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that the customer care department was in contact with you, to explain the terms of your service plan.
Kindly note that a request has been sent to the sales division for a quote on an extended plan as per your request and they will be in contact with you directly.
We would like to apologize for the inconvenience you have experienced.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that the customer care department was in contact with you, to explain the terms of your service plan.
Kindly note that a request has been sent to the sales division for a quote on an extended plan as per your request and they will be in contact with you directly.
We would like to apologize for the inconvenience you have experienced.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that the customer care department was in contact with you, to explain the terms of your service plan.
Kindly note that a request has been sent to the sales division for a quote on an extended plan as per your request and they will be in contact with you directly.
We would like to apologize for the inconvenience you have experienced.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that the customer care department was in contact with you, to explain the terms of your service plan.
Kindly note that a request has been sent to the sales division for a quote on an extended plan as per your request and they will be in contact with you directly.
We would like to apologize for the inconvenience you have experienced.
Kind regards,
Tumi Bacela