JW
Jacobus W

1 reviews | Active since Mar 2018

20 Mar 2018, 15:15

Extended motor warranty rejection

I was sold a extended warranty on my vehicle bought July 2017 and when the vehicle broke down end of October 2017 I lodged a claim which was rejected due to clever policy wording and a bad assessors report from assesor they used.

0
Replies (1)
Innovation Group
Innovation Group's reply23 Mar 2018, 08:13
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,

Complaints Team