T(OMS
Timothy (Boet O Mdala) Scereo
1 reviews | Active since Oct 2019
24 Aug 2021, 10:35
Excellent service #WIN
Great Service as Always! Communication, Urgency, Quality, Humanity from the consultants over the phone. I have two claims with Innovation Group this year in March and July respectively. I was fully informed of what needs to happen, which repairer and how much is covered for and what is not covered, I was given all options with claims forms sent to me in time, My vehicle spent five days at the Repairer, Innovation Group ensured the repairs were done in time as I advised them I needed the vehicle soonest possible
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Replies (1)Innovation Group's replyOfficial
24 Aug 2021, 10:37Hi Pazz, Thank you for taking the time to provide us with a great review. We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided. Please be assured that the compliment will be forwarded to the relevant team. Kind Regards, Complaint Team
Innovation Group's reply24 Aug 2021, 10:37
Official
Hi Pazz, Thank you for taking the time to provide us with a great review. We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided. Please be assured that the compliment will be forwarded to the relevant team. Kind Regards, Complaint Team
