Exasperated

Im shocked at the headache I am getting from Innovation Group. My car broke down in December and have been shifted from pillar to post. At first they denied having received the Claim from the manufacturing dealer THEY sent me to even though the dealer showed me the paperwork she had provided to them. She also mentioned Innovation Group gives them headaches and duck and dodge when its time to pay. Lat week they rejected the claim stating I was out of the policy date even whilst I am holding the paperwork clearly proving I am within warranty. I have taken up the complaint with the complaints department but I have a gut feeling they will still try to avoid approving the claim, so its best I prepare myself now to fight this through the law. Lets test our Consumer Protection Act against these people. I always had a peace of mind regarding my policy but this whole thing has been a nightmare. Since DECEMBER