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jasteel R

1 reviews | Active since May 2017

31 Oct 2024, 07:08

Double debiting me for no reason and trying to make it a legal thing!

I am tired of this company and their *****ing habits. I am going to open a case of ***** with SAPS and with my lawyer against them.

This month they debited me twice, and on 2 dates. I made a reversal for the latest one because I can't be paying twice in one month and now they send me sms's stating that the debits were unsuccessfu!

You guys are being unfair to take so much of money from one customer, are you'll really doing so bad with business to stoop this low ?

I urge other customers, if you guys are going to look for a aftermarket warranty. Do not try innovation group. You will suffer having them!

This is going to be a formal law suit and you guys are going to pay for the wrong that you'll do for me!

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Replies (1)
Innovation Group
Innovation Group's reply31 Oct 2024, 09:16
Official
Dear Jasteel Ranjith
 
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
 
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
 
Best Regards
Innovation Group Customer Services Team