BJ
Brian J

1 reviews | Active since Oct 2016

19 Oct 2016, 10:45

DONT WANT TO SETTLE CLAIM

<p>i HAVE CLAIM FOR A MECHANICAL WARRANTEE CLAIM FOR MY AIRCON OF MY VEHCLE SINCE APRIL 2016. INNOVATION DID DECLINE MY CLAIM. </p> <p> </p> <p>I HAVE WRITTEN TO THE OMBUDSMAN MAN AND THE INSURER RESPONDED TO AGREE TO SETTLE MY CLAIM. </p> <p> </p> <p>MY CLAIM IS STILL NOT SETTLED. PHONE JARED AND WANTS TO PAY OUT OF A OTHER POLICY AND THAT WAS NOT AGREE UPON.</p> <p> </p> <p>PLEASE SETTLE MY CLAIM. CUSTOMERS MUST ALWAYS STRUGGLE TO GET CLAIMS PAID BUT YOU TAKE YOUR MONEY MONTHLY.</p>

0
Replies (1)
Innovation Group
Innovation Group's reply26 Oct 2016, 12:57
Official

Dear Client,

Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.

We confirm that this matter has been referred to the ombudsman for further review.

Should you require additional assistance, kindly contact our customer care department on ***.

Kind regards,

Tumi Bacela