Don't support Innovation Group. Their modus operandi is profit.

One star for this group is to already to much. Your main purpose is the chase of profit. Delivering what you are selling the customers out there is another story. Main object is to cash in and look for all excuses not to full fill the contract. Your modus operandi is very clear. You make the contract to start on the date of sale. No objection. Now comes the clue. You put the wrong car on the contract. The customer gives you the right kilometres. Now you deem it fit to change the kilometres to suit you. I told your secret agent the kilometre reading is 129800. The secret agent wrote on 135.000 kilometre. No what now. So sell a policy for R10483.15 because you know you are going to be dishonest !!! Take the vehicle to Williams Hunt for the service. Now Williams Hunt found out that this policy only kicks in at 150.000 kilometres. Now comes the ***** part. Policy valid from day one. There is no way that the customer will drive 20200 kilometre in 24 months. Especially when he only drives maximum 500 km per month. This way you can take his money without delivering any service. In my language its called theft!!! Sorry you call it profit right??? Now when I call and request to cancel this dishonest policy you sat with a massive problem. You are making so much money that you don't need any customers. Take as much as you can the first time so you know 'once bitten twice shy" But customers are dumb according to you right??? So lets take another shot at the idiot right??? You sell him another policy. Again you put in the wrong mileage!! and now it ends at 150.000 Km's. Now the new policy costs R11712.00. The clue here is the car needs a service now. So the customer has to pay the service him her self now. The policy ends 2022. So on the ending of the policy the service is not due yet. So you scored R11712.00 with out any service delivery. Nice money for doing nothing!!! What is not clear for me and not understandable is the following. It is nearly impossible to contact your offices. The e-mail addresses on your homepage is unfunctional. You can only be contacted by phone. Then you take 4min 58 sec for your so called varication. Then you explained to the secret agent your problem and another 4 minutes is gone. so now we are at nearly 9 minutes and no service yet. Then you have to wait another 3 minutes so your request can be escalated. When you are finally put through to the concerned department this secret agents mission is so secret he doesn't know himself what he is doing. Now he gets disturbed in his breakfast or weekend dreaming. So who gives the dumb full idiot of customer the right to disturb him. So he puts the phone down in your face. Now you phone again with a hot ring around the collar. After wasting another 5 minutes for varication you get completely wrong information. The secret agent don't even know the e-mail address from the complaint department. Off course this ***** should be protected. I know from this will come nothing. So I am going to lodge a complaint straight away at the Ombudsman for short term insurance. Sorry I know you are not afraid of him as you have taken a lot of tips how to ***** people and how people gets ******* overseas to take their money. But I wonder If it should not be better to take all these complaints here and escalate them to forums and to news papers so it can be made public your modus operandi. From all these 139 complaints none was resolved to the customers satisfaction. I have nowhere seen anybody reporting back that their problem was solved satisfactory.