TN
Themba Nondlwana-Sokutu

1 reviews | Active since Sept 2019

18 Nov 2019, 08:20

Don't choose innovation, you're better off not having one if they're your only option.

I have not had a good experience with this company, been trying to get a hold of them woth regards to my mechanical warranty for my vehicle because I need to claim and I am receiving the run around and now I'm not even getting any responses to my emails.

0
Replies (2)
Innovation Group
Innovation Group's reply18 Nov 2019, 08:28
Official
Hi Themba,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

Innovation Group
Innovation Group's reply19 Nov 2019, 09:50
Official
Hi Themba,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team