Do your jobs!!!

I would just like to find out when my extended warranty policy lapses. Really do not have the time to listen to call centre agents shoving me from pillar to post between standard bank VAF accounts and Innovation.<br> If my policy has been cancelled, why am I still paying for it?<br> If it hasn't been cancelled and hasn't lapsed, when does it end?<br> Answer these questions and send each other the necessary confirmation letters so I can stop being debited for the policy.<br> Why does the public have to teach you to do your jobs, this thing is not complex and honestly no one has the time for such admin!<br>