TM
Takalani M

1 reviews | Active since May 2015

08 May 2015, 04:57

Do not want to pay for my claim

I have a warranty with this guys and i have a mechanical breakdow and they are refusing to pay for the claim.they say they cannot pay because the cam belt for my car snapped because the area i drive around has chrome and ot ate up the cam belt.it was not stipulated on their policy .please assist

0
Replies (1)
Innovation Group
Innovation Group's reply08 May 2015, 08:57
Official
Hello Teekay123,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Lindiwe Tshabalala