Do not resolve issues

I wanted to take up extended warranty and a service plan with Innovation group for my car and have been met with nothing but frustration, at first I requested a call back November 2025 before my plans ended with Mazdacare but only got a call in January , I eventually signed up and the documents came back had the incorrect date it has literally taken them 2- 3 weeks to figure out what I was complaining about this and I can safely say to this date this has not been updated. I have just opted to cancel because imagine them being so hard to find with just sign up what will happen when I have real issues. I would really think twice about a company that does not have good post service care