1 reviews | Active since Nov 2017
Do not finalise insurance claims on time after having denied the existance of cover to client
I am still waiting for Innovation Group to finalise my claim with MFC after they had denied the existence of my cover in August 2017. I have made numerous follow ups with both MFC and Innovation group who never see the need to provide feedback until you have contacted them.
Their service is unsatisfactory.
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team