DP
Darrel P
1 reviews | Active since Jul 2009
30 Mar 2015, 07:56
Dishonest service provider - almost 3 months wait
Hello Peter<br> I have an Innovation group policy , that fully covers appliances that need repairs. My Premium is always ups to date and in order.On the 13/01/2015 I called in requiring my TV set and Home theatre Sub woofer to be checked up because these items where giving me trouble, Innovations Group send out a service repair company \Durban TV "to assess my units and upon this the units was taken by Durban TV for repairs.<br> these units were in working order but not 100%"
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Innovation Group's replyOfficial
30 Mar 2015, 08:27Hello D Pillay,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Innovation Group's reply30 Mar 2015, 08:27
Official
Hello D Pillay,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela