Disgusted how these ********* *****!!

Ive been with them having extended service plans ever since i bought my car in november 2017 there debit order went off on Feb 03 2021 i took my car into volkswagen today to be serviced Feb 05 2021 told my plan is on Hold they have not recieved payment and i must phone them to sort it out

I paid cash for my service because it needed to be done i expect this to be refunded without a waiting period becouse you did not wait to take the money from me

Not the first time this has happend you better get your act right

I will be phoning the ombudsman if what i paid to volkswagen for my vehicle service is not back in my account on monday Feb 08 2021 im sick of companies like you *****ing money from clients