mM
mpho M
1 reviews | Active since May 2019
18 May 2021, 13:44
Disappointed
Innovation group claim department doesnt want to approve my claim because of an inaccurate report from the dealership. My car is unsafe and not reliable anymore . I have been driving with the same brake pads for more than two years doing more than 100km daily .
Helpful (0)
Replies (2)0
Replies (2)
Innovation Group's replyOfficial
18 May 2021, 14:24Hi Mpho,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply18 May 2021, 14:24
Official
Hi Mpho,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's replyOfficial
20 May 2021, 12:25Hi Mpho, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply20 May 2021, 12:25
Official
Hi Mpho, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team