Delayed Reimbur*****t and Lack of Response from Innovation Group

I am writing to express my dissatisfaction with the service I’ve received from Innovation Group. On 31st December 2024, I experienced a mechanical breakdown, and due to the lengthy claims process, I had to repair my car myself and submit a claim for reimbur*****t. Despite following the required procedures and submitting all the necessary documentation, three months later, I am still waiting for my reimbur*****t. Moreover, Innovation Group has ceased responding to my emails, leaving me in a state of uncer*****y. I feel extremely frustrated with the lack of communication and resolution. I would like to request that We Buy Cars assist me in finding a more reputable company for car warranties that can process claims efficiently and without unnecessary delays.