DEFY FRIDGE REPAIRS-From LAST YR- +-2 WEEK BROKEN

I phoned MAXICARE for my freezer to be repaired from LAST YEAR. After the repair, almost every 2 weeks, the freezer stopped working.<br> <br> Eventually frustrated, I requested MAXICARE please send another agent/contractor LAST YEAR to sort out the freezer. I have the SAME problem with the second contractor - the freezer STOPS working after every 1-2 weeks!<br> <br> I then escalated this problem and spoke to a team-leader, WILFRED, who promised to request a full report from the contractor and sort out this recurring problem. Wilfred didn't sort out the problem, actually, he didn't return my numerous calls. I then requested ANOTHER repair and the freezer is AGAIN not working.<br> Fed-up, I phoned yesterday & left a message for another team-leader, Martie, to please phone me - This also hasn't happened!<br> <br> I have now lodged a complaint with ABSA action-line because this policy is underwritten by ABSA - previous experience with ABSA was brilliant, unfortunately, this is not the case because there is a 2/3 day turn-around time. In the INTERIM - MAXICARE will deduct its premium, my contents of the freezer is off & I will remember NOT to recommend MAXICARE-I am appalled at service & problems I have