Declined claim

<p>i have had an extended warranty with the inovation group to insure my car is covered should it break, i've never missed an installment. my car had a major machanical break down costing R37 000 and the innovation group refused to make the payment due to a historic service not being done on time, but all services done after that were done on time. knowing that they would decline me should a claim arise they continued debiting my monthly installment and still continue debiting after declining my claim knowing they will decline any future claim which i find very *********.</p> <p> </p> <p>i have tried to contact the innovation group and had no response from them.</p> <p> </p> <p>i honestly feel very unfairly threated as a customer .</p>