KS
Kobus S
1 reviews | Active since Oct 2019
14 Aug 2023, 15:54
Decline my claims
I dont recommend for anybody to make use of their services they didnt pay out for my brakes or suspension. Been paying my premium in full but no luck when claiming
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Innovation Group's replyOfficial
15 Aug 2023, 08:25Dear Kobus Saaiman, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply15 Aug 2023, 08:25
Official
Dear Kobus Saaiman, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team