1 reviews | Active since Dec 2013
Debt to be paid
Hi my name Gift mlambo ID no; ********** 397088 Contact ; ********** 644 bought a car Golf vi with 54 000km in 2015 October through MFC a month or two innovations called me on behalf of MFC to offer me mechanical extended warranty and I took it, I drove the car for a year in 2016 September the car had a gearbox problem I called in innovations letting them know about the problem they said I must take the to VW for diagnostic and it turned out that the gearbox had problems qoute was R30 000, A few days later innovations called and said the not going to pay the car due to late service intervals 30 000km & 45 000km of which I bought the car as a second hand with 54 000 km so I asked them that you blaming me with someone else problems and later I called MFC to give them a chance to do intervention on the matter and they said I can't include them on this matter I must solve it myself with innovation then I decided that let them take the car back they didn't want until I forced them finally they took it, The car was auctioned there's a capital left I must pay it that's where my problem is now paying a car that I don't even have and not like I couldn't pay it it was innovations robbing me to fix the car even though I paid my premiums for whole year without skipping them and MFC as their main holder couldn't help to resolve the matter. I don't know what to do now with this debt of R135 000. Please help
Dear Client,
Thank you for your patience and for allowing us the time to look into this issue.
We confirm that your warranty policy has been cancelled with a full refund and has been credited back to your vehicle finance, kindly liaise with them directly for the outstanding amount on your vehicle.
We are sorry for the inconvenience, and we thank you for understanding.
Kind regards,
Complaints Team
Dear Client,
Thank you for your patience and for allowing us the time to look into this issue.
We confirm that your warranty policy has been cancelled with a full refund and has been credited back to your vehicle finance, kindly liaise with them directly for the outstanding amount on your vehicle.
We are sorry for the inconvenience, and we thank you for understanding.
Kind regards,
Complaints Team
