OT
Obakeng T

1 reviews | Active since May 2011

28 Dec 2016, 21:22

Debited for two policies

<p>To whom it may concern</p> <p> </p> <p>I recently changed my policy to a lower premium and requested that they cancel my previous policy and I was informed that it takes 21 days to take effect yet I have been debited twice again.</p>

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Replies (1)
Innovation Group
Innovation Group's reply14 Mar 2017, 12:50
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

Kindly be advised that the claim, that has been paid out of this policy was more than the premiums collected. We further confirm that your policy has been canceled.

We trust that the above meets your understanding.

Kind regards,

Tumi Bacela