1 reviews | Active since Sept 2017
Dealership not getting money owed by Innovation
We submitted our Invoice to Innovation and they told us that we needed to update our VAT information. We did that. After calling 4 times and submitting the invoice again, still no payment. My husband also called and they told him the payment would be in by this Tuesday. I called again today and the woman who helped me was rude and did not give me any assistance and told me that the claim has expired which is a true. We have are not working with Innovation ever again.
Dear Client,
Thank you for your patience regarding the concerns raised.
We would like to apologize for the poor service you experienced when dealing with Innovation Group.
Kindly note as per discussion with our payments division, the payment will be processed by next week where a follow up remittance would be sent to yourselves for proof of payment.
We trust the above meets with your satisfaction.
Kind Regards,
Complaints Team
Dear Client,
Thank you for your patience regarding the concerns raised.
We would like to apologize for the poor service you experienced when dealing with Innovation Group.
Kindly note as per discussion with our payments division, the payment will be processed by next week where a follow up remittance would be sent to yourselves for proof of payment.
We trust the above meets with your satisfaction.
Kind Regards,
Complaints Team