PM
Phil M
1 reviews | Active since Apr 2024
26 Apr 2024, 14:22
Daylight *******
Don’t even bother taking out a service plan with them! They’ll find a way to not deliver when it’s time for you to claim.
They told me they would be able to authorise authorised for a minor service because the car doesn’t have a consistent service history under previous owner. Never AGAIN!
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Innovation Group's replyOfficial
26 Apr 2024, 14:40Dear Phil Moloko, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply26 Apr 2024, 14:40
Official
Dear Phil Moloko, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team