EM
Elias M
1 reviews | Active since Oct 2015
07 Aug 2019, 16:31
******
Good day
I would just like to know, How is it possible that my dent and scratch policy could be cancelled in 24 months, while I’m still paying for it for the period of my finance contract? You cover me for 2 years and I have to pay for it for 6 years, what nonsense is this? Please enlighten me, this was not mentioned to me when I was sold this policy, is it one of the fine/hidden prints to **** people?
Kind regards Elias
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Replies (2)0
Replies (2)
Innovation Group's replyOfficial
08 Aug 2019, 09:55Hi Elias,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Best regards,
Innovation Group's reply08 Aug 2019, 09:55
Official
Hi Elias,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Best regards,
Innovation Group's replyOfficial
13 Aug 2019, 12:11Hi Elias,
Our customer service team tried to contact you but have not been able to reach you. Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-8-2***8.
Kind regards,
Complaints Team
Our customer service team tried to contact you but have not been able to reach you. Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-8-2***8.
Kind regards,
Complaints Team
Best regards,
Innovation Group's reply13 Aug 2019, 12:11
Official
Hi Elias,
Our customer service team tried to contact you but have not been able to reach you. Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-8-2***8.
Kind regards,
Complaints Team
Our customer service team tried to contact you but have not been able to reach you. Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-8-2***8.
Kind regards,
Complaints Team
Best regards,