IC
Isaac C

1 reviews | Active since Feb 2018

12 Jan 2019, 16:34

Contract expired

Innovation Group is very very bad. Dealership could not service my car because my contract expired and innovation Group said nothing about contract expiring. What kind of contract is that where you will still be paying while expired. At least they should have notified me before expiry date. Does contract expire is it food. What da hell

0
Replies (2)
Innovation Group
Innovation Group's reply14 Jan 2019, 08:18
Official
Dear Client

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

Best regards,

Innovation Group
Innovation Group's reply14 Jan 2019, 15:37
Official
Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team

Best regards,