BW
Bonita W
1 reviews | Active since Jan 2018
23 Jan 2023, 12:18
Consultants are Rude
Rudest flippen people ever!!!! I have received numerous calls from them, always try and explain that I am at work and cannot take personal calls. I always ask for the consultants to call me back during my lunch break or after hours. Guess when they call me?????? Not during the hours I ask them to return the call. Stop calling me and stop shouting Hello Hello! I AM NOT INTERESTED IN YOUR RUDE ATTITUDES.
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
23 Jan 2023, 13:51Dear Bonita, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply23 Jan 2023, 13:51
Official
Dear Bonita, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team