Complaint

After my previous complaint.

There is still no progress on my complaint! I was on a conference call with Megan Gamiet from the complaints team and Sell Matsho from the technical team.

Sello argued why they won`t authorize my claim with conclusions he made up to advantage the complaint to their side. After going through the assessors report myself, I found that it has the complete opposite information that Sello was telling me on the phone call. These people will clearly do everything to not take responsibility and do what is right, they even manipulate information.

I have sent another email and still waiting for a phone call response to my matter