BR
Busi R

1 reviews | Active since Oct 2020

19 Oct 2020, 09:26

Complaint

Im experience a very, very bad service from the company I call everyday for assistance and call get cut and they never return the calls.... All my questions and concerns are not resolved regarding my claim and very frustrated. My vehicle is currently at a dealership and they gave a 48hours turn around time but i still no feedback. Im also trying to arrange car hire but their lines keep cutting and d have to go through security checks over and over again and no one is willing to return my calls

0
Replies (3)
Innovation Group
Innovation Group's reply19 Oct 2020, 09:53
Official
 Hi Busi,  Thank you for taking the time to contact Innovation Group and notifying us of your complaint.  Please be assured your complaint will be reviewed and a consultant will be in touch with you.  Thank you.  Kind Regards, Complaints Team 
BR
Busi R's update19 Oct 2020, 16:56
Reviewer Update
I have still not received a call from you?
BR
Busi R's update19 Oct 2020, 16:57
Reviewer Update
Look at what time I have logged the complaint with you?