B
Bethuell
1 reviews | Active since Jun 2022
22 Feb 2023, 20:01
Complain
This is a very **** insurance company, I was made to sign up, when I was buying my car, time for service came, I was told they only paying for oil nothing else, imagine that. Took it for second service work shop gave R 9000 quote innovation is only paying for 3000, I don't recommend this for someone
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Innovation Group's replyOfficial
23 Feb 2023, 09:47Dear Bethuell, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply23 Feb 2023, 09:47
Official
Dear Bethuell, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team