BM
Boitumelo M
1 reviews | Active since May 2026
02 Jun 2026, 10:20
Claiming and Complain team
I launch a complain about innovation group their did got back to me and Mpho frm the complaint side tried to help I told me to go the dealership for fuel testing as per the agreement with him and claiming team but now the claiming team are dragging back forth when the dealership call them whn tell them to put through to Mpho their say he is busy now no one is able to assist me
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Innovation Group's replyOfficial
02 Jun 2026, 10:22Dear Boitumelo Menzi,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
Innovation Group's reply02 Jun 2026, 10:22
Official
Dear Boitumelo Menzi,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team