Claim not processed.
<p>My name is Etienne.</p> <p> </p> <p>I am a customer with Innovation Group(Motormend). I filed a claim in December 2016 for my Ford Focus 2.0 tdci 2010 ZCW657GP to be repaired through Allen Joss Ford. Repairs - Front stabilizer link and wheel hub. MotorMend(Innovation Group) was called frequently by Allen joss, with no reply. Mutiple emails were sent to Waldo who is an agent in the warranty department, with yet again no reply. With more than two months that has passed now and still nothing being sorted out and never getting any replies I am getting very impatient. My policy number is MAK009612 and my power up warranty number is MAK009135. </p>
Dear Client,
Thank you for your patience regarding your concerns raised.
Kindly be advised that the claim, has been authorized and the repairing dealer has been notified accordingly.
We apologize for the inconvenience caused and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Best regards,
Dear Client,
Thank you for your patience regarding your concerns raised.
Kindly be advised that the claim, has been authorized and the repairing dealer has been notified accordingly.
We apologize for the inconvenience caused and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Best regards,
Dear Client,
Thank you for your patience regarding your concerns raised.
Kindly be advised that the claim, has been authorized and the repairing dealer has been notified accordingly.
We apologize for the inconvenience caused and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Best regards,
Dear Client,
Thank you for your patience regarding your concerns raised.
Kindly be advised that the claim, has been authorized and the repairing dealer has been notified accordingly.
We apologize for the inconvenience caused and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Best regards,