claim dispute , ripoff ****************

I had a turbo charger failure , sending the car to the authorized mechanics (bosch vib Ellisras) which is approved from innovation they quote me R4000 for a removal of the old turbo, which I'm only covered 5000 for . after that the quote on a new turbo from them R39000 . I got the exact turbo needed brand new by not going through them forR12500 but innovation wont approve it to help pay for that Turbo as must be done through bosch .

At that price I can buy 3 turbos where they charge me for the price of one.

clearly no brainer but wont even assist on purchasing of the part. IE claim rejected.