LV
Leipoldt V

1 reviews | Active since Nov 2015

10 Jan 2017, 17:05

Claim centre not answering calls for past 2 days

<p>Innovation Group claim centre not answering their call line number ***yesterday and today (9 and 10 jan 2017).</p> <p>Not able to register my claim, frustrating process.</p>

0
Replies (1)
Innovation Group
Innovation Group's reply09 Feb 2017, 12:58
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

Kindly be informed that a customer care consultant has tried on several occasions, to make contact with you and has not been successful. Kindly be advised that your claim has been authorized accordingly.

We apologize for the inconvenience you experienced and trust that the above meets with your satisfaction.

Kind Regards,

Tumi Bacela