CD
Clarence D
1 reviews | Active since Dec 2014
11 Nov 2022, 17:12
Caution with plans
If you have a service plan with this group be careful standard services are not fully covered I had to almost 2000 rand because something wasn't covered,if the service plan is this horrible I can imagine the warranty plan god forbid something happens to my car.
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Innovation Group's replyOfficial
14 Nov 2022, 09:14Dear Clarence Delease, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Best regards,
Innovation Group's reply14 Nov 2022, 09:14
Official
Dear Clarence Delease, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Best regards,
CD
Clarence D's updateReviewer Update
22 Nov 2022, 17:41Laid this complaint 2 weeks ago.Still waiting for this call.
CD
Clarence D's update22 Nov 2022, 17:41
Reviewer Update
Laid this complaint 2 weeks ago.Still waiting for this call.