Car

I would not recommended Innovation group to anyone . I am dissatisfied as to how they handled my claim I had a break down and I decided to pay the claim out of pocket knowing that I can submit my claim afterwards . They will not take the initiative to col the mechanic but would it impossible to refund . My claim was R42000 which they pd back on R10000 and what the issue was is that the labour is included in the parts that was replaced and no where on my policy does it state that . The car had issues with turbo , injectors seats and catalytic converter . I had a battery replaced and submitted an invoice for refund now they are giving me the run na round requesting proof of payment . Would I leave a store without an invoice