HB
Hess B
1 reviews | Active since Nov 2022
28 Nov 2022, 23:57
Cancelled Policy. Please contact me on email ***
Worst company waiting four months now for Innovation Group to refund me. I suggest Toyota do not refer customers to them
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Innovation Group's replyOfficial
29 Nov 2022, 07:06Dear Hess Bean, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply29 Nov 2022, 07:06
Official
Dear Hess Bean, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team