AS
Ashlen S
1 reviews | Active since Oct 2019
26 Apr 2022, 08:32
Cancellation done but still getting deducted R267!!!!
Yet again I havtu come back here to report the no order of this cancellation so this is the worst company to ever deal with il never ever buy a Toyota again il never ever recommend innovation group to friends, family on any one in this entire world they quick to take money but they can't cancel a simple policy the blady right way I have agreed on paying the cancellation fee but they still don't take it out how the hell do u guys run a business like this it's people money.
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Replies (2)
Innovation Group's replyOfficial
28 Apr 2022, 08:33Hi Ashlen, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply28 Apr 2022, 08:33
Official
Hi Ashlen, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
29 Apr 2022, 11:36Hi Ashlen, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply29 Apr 2022, 11:36
Official
Hi Ashlen, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team