PS
Paseka S
1 reviews | Active since Nov 2024
01 Jun 2026, 12:54
Cancelations
I bought a car at WEBUY Cars with innovation group warranty last year, I decided to cancel the warranty for other personal reasons. I have been sent from pillar to post and getting calls for renegotiating and them asking me about my finance house instead of a simple cancelation. I have sent the initial contract and filled in the cancelation documents but still giving me run arrounds.
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Innovation Group's replyOfficial
01 Jun 2026, 14:53Dear Paseka Sonamzi,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
Innovation Group's reply01 Jun 2026, 14:53
Official
Dear Paseka Sonamzi,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best RegardsInnovation Group Customer Services Team
PS
Paseka S's updateReviewer Update
03 Jun 2026, 15:05It is the end of day 3 and still no updates
PS
Paseka S's update03 Jun 2026, 15:05
Reviewer Update
It is the end of day 3 and still no updates