Bunch of *******

Item: Innovation Group
Rating: 1

When I purchased my car innovation group called me.and told me they offering me a service plan so I decided to take it for R200 a month and they said they will add it to my premium on my car these bunch of ******* did not tell me that the service plan is 9000 in total they advised that it is 200 pm and when I want to cancel I can cancel whenever now that my service plan is finished I phone my bank they tell me that innovation has charged them 9000 for my service plan and it is added to my premium and that this will not.Come of my premium till the car is paid for

THAT IS TOTALLY RIDICULOUS

This was not told to me by the agent innovation group is a bunch of *******s I want them to pull the call because that was not told to me

Bunch of *******!

Helpful (0)

Replies (3)

's updateReviewer Update

07 Feb 2018, 20:54

Will never dealt with innovation again and I will be sharing this with everyone I know you guys can't be selling services to people with out advising properly the problem is your agents try and manipulate and not disclose all information just to get a sale I was not told that this will be afeed to my finance and that this service will only be cancelled in 2023 if the agent advised me that this amount will be on my premium till the car is paid off I would of NEVER took it

's update07 Feb 2018, 20:54

Reviewer Update

Innovation Group's replyOfficial

15 Feb 2018, 10:36

Dear Client

Please be advised a complaints consultant has been trying to make contact with you on several occasions regarding your concerns raised and we were unsuccessful.

Kindly advise on a more suitable time to make contact or alternatively contact our customer service on *** quoting reference number: CP-2-2***.

Kind Regards,
Complaints Team

Innovation Group's reply15 Feb 2018, 10:36

Official