MS
Martin S
1 reviews | Active since Apr 2019
16 Apr 2019, 10:55
BIGGEST **** of all time
Innovation group uses English that even confuses them as well. They don't want me to cancel my policy with them and get my full refund. Been waiting for them to send me procedure to cancel my policy and they busy hanging up.
Helpful (0)
Replies (3)0
Replies (3)
Innovation Group's replyOfficial
16 Apr 2019, 11:35 Dear Client, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards, Complaints Team
Innovation Group's reply16 Apr 2019, 11:35
Official
Dear Client, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards, Complaints Team
Innovation Group's replyOfficial
23 Apr 2019, 09:32Dear Client
Our customer service team tried to contact you but have not been able to reach you.
Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-4-2***2
Kind regards,
Complaints Team
Our customer service team tried to contact you but have not been able to reach you.
Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-4-2***2
Kind regards,
Complaints Team
Innovation Group's reply23 Apr 2019, 09:32
Official
Dear Client
Our customer service team tried to contact you but have not been able to reach you.
Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-4-2***2
Kind regards,
Complaints Team
Our customer service team tried to contact you but have not been able to reach you.
Kindly provide us with an alternate number and the most convenient time to contact you or possibly contact us *** quoting reference number : CP-4-2***2
Kind regards,
Complaints Team
Innovation Group's replyOfficial
23 Apr 2019, 09:46Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Innovation Group's reply23 Apr 2019, 09:46
Official
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team