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Kholosa M

1 reviews | Active since Nov 2019

04 Nov 2019, 10:12

Benefits

I have log a claim 2 weeks back and they requested too many doc and forward the doc. My car is not fixed even today called and keep on being transfered up and down.

0
Replies (3)
Innovation Group
Innovation Group's reply04 Nov 2019, 10:17
Official
Hi Kholosa ,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

KM
Kholosa M's update04 Nov 2019, 10:19
Reviewer Update
That would very much needed as im not driving ny car for 2 weeks because of mechenical problem.
Innovation Group
Innovation Group's reply05 Nov 2019, 08:43
Official
Hi Kholosa,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team