Begging The Innovation Group for bussiness
I've been in contact with innovation group (Keitumetse Mokwena) since 8 April to get a correct quote (which shows th correct monthly premium) for a extended warrantee on my vehicle (the existing warrantee from Innovation group for this vehicle expired on 13 March 2016). Up to now, after various e-mails I still don't have the correct quote! Why so long. If I wait this long for a quote, how long will I wait for a claim to be paid. Perhaps its an indication that I should not do business with the Innovation group.
Dear Client,
Thank your for notifying Innovation Group of your concerns and for allowing us the time to investigate.
Kindly be advised that our sales team has been trying on several occasions, to make contact with you and have sent you emails but have not been unsuccessful.
In order for us to assist you efficiently and effectively, we would require your contact details or alternatively you can contact our customer care department on *** quoting reference no. 008416.
Kind regards,
Tumi Bacela
Dear Client,
Thank your for notifying Innovation Group of your concerns and for allowing us the time to investigate.
Kindly be advised that our sales team has been trying on several occasions, to make contact with you and have sent you emails but have not been unsuccessful.
In order for us to assist you efficiently and effectively, we would require your contact details or alternatively you can contact our customer care department on *** quoting reference no. 008416.
Kind regards,
Tumi Bacela