1 reviews | Active since Sept 2016

06 Feb 2018, 12:01

Beach of promise

On the 5th I called to check if my claim was covered. Keys not unlocking. I was told yes they will be covered if they where not exposed to water. Today when we submit the claim. For the new keys and systems. They declined it. They only cover keys. Kindly listen to call

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Replies (1)
Innovation Group
Innovation Group's reply13 Feb 2018, 14:19
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a claims consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,